1. SMS Consent Communication

The phone number(s) collected as part of the SMS consent process will not be shared with third parties for marketing purposes. All SMS communications are governed by your consent and these SMS Terms & Conditions.

2. Types of SMS Communications

By consenting to receive text messages from Top Home Mortgage LLC, you may receive messages related to the following:

• Loan application updates:
  “Hi [Client Name], this is [Loan Officer Name] from Top Home Mortgage LLC. Your loan application status has been updated. Please reply or call us with any questions. Reply STOP to opt out of SMS messaging at any time.”
• Appointment reminders:
  “Good afternoon [Client Name], this is a reminder from Top Home Mortgage LLC about your scheduled appointment today at [time]. Reply STOP to opt out.”
• Follow-up messages:
  “Hello [Client Name], this is [Loan Officer Name] from Top Home Mortgage LLC. We’re following up on your recent inquiry regarding mortgage options. Reply STOP to opt out at any time.”
• Loan document reminders:
  “Hello [Client Name], this is a reminder from Top Home Mortgage LLC to submit your loan documents. Reply STOP to opt out.”

3. Message Frequency

Message frequency may vary depending on the type of communication you receive, including updates on your mortgage process, appointment reminders, and follow-up messages. You may receive up to 2 SMS messages per week related to your account, application status, or service inquiries.

4. Potential Fees for SMS Messaging

Standard messaging and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. Top Home Mortage LLC is not responsible for any messaging fees charged by your carrier.

5. Opt-In Method

You may opt in to receive SMS messages from Top Home Mortgage LLC in any of the following ways:

• Verbally, during a phone conversation
• By submitting your phone number via an online form
• By submitting a paper form

By opting in, you agree to receive SMS communications from us as described in these terms.

6. Opt-Out Method

You may opt out of receiving SMS messages at any time.
To opt out, simply reply “STOP” to any SMS message you receive from us. You can also contact Top Home Mortgage LLC directly to request removal from our messaging list.

7. Help

If you experience issues receiving SMS messages or need assistance, reply “HELP” to any message or contact us through our website.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP”.
• For assistance, text “HELP” or visit our Privacy Policy and general Terms and Conditions
• Message frequency may vary.

Contact Information

Top Home Mortgage LLC
📞 contact@tophome-mortgage.com
✉️ 516-323-5691